SAMEN
Effects of accountability culture
🤕 Reduction in absenteeism costs:
According to research by TNO, absenteeism cost Dutch employers an average of €4,000 per employee per year in 2019. An open culture can contribute to reducing absenteeism due to stress and conflicts.
🚀 Improved productivity:
A Gallup study shows that organizations with high employee engagement are 21% more productive than organizations with low engagement. A culture of accountability can increase engagement.
🤑 Reduction in legal costs:
Preventing conflicts and promoting open communication can lead to a decrease in legal costs associated with labor disputes.
💌 Enhanced customer satisfaction:
Employees who feel heard are generally more engaged in their work and customer-oriented. This can result in improved customer satisfaction and loyalty.
🤝 Talent Retention:
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A culture of accountability can increase employee satisfaction, reducing staff turnover. According to Statistics Netherlands, staff turnover in the Netherlands averaged 16.1% in 2019, which entails high costs for recruiting and training new staff.
💡Innovation and improvement of processes:
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Employees who can freely share ideas and suggestions contribute to innovation and business process improvement, which can ultimately increase profitability.
📢 Reputation and employeer branding:
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Organizations with a positive approach culture have a better reputation in the labor market, which can result in a larger pool of qualified applicants and lower recruitment costs.
✅ Ethics and Compliance:
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An open culture can contribute to ethical behavior and compliance with rules and regulations, which can prevent fines and reputational damage.
Collective Responsibility for Social Safety
You cannot impose a culture from the top down. How do you still get people to address each other's undesirable behavior? For this, you need a number of building blocks:
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Understanding what boundary crossing entails
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Being able to sense and communicate one's own boundaries
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Tools for addressing others
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Accountability and trust
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Understanding of equality and power
In the program below, we provide the theory and an opportunity to practice safely to arrive at your own version of a culture of accountability.
Program
The training consists of an online component that employees work through at their own pace. Additionally, there are physical sessions to apply the theory.
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Intake questionnaire
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What falls under boundary-crossing behavior?
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Where do you draw the line?
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Active bystandership
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Receiving feedback
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Diversity, inclusion, and equality
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Supplementing the code of conduct
Results
Results
√ Breeding ground for accountability culture
√ Increased emotional intelligence among employees
√ Lower threshold to report misconduct
√ First step towards an inclusive culture
√ Known and supported code of conduct
√ Together responsible for social safety
√ Less unspoken fear
Output
- Certificate for employees
- Each employee has a personal limits cheat sheet
- Year-long access to online content
- Bundled insights from sessions for MT / HR
Contact
If you have any questions about inclusive communication: you are always welcome. How do I address people gender neutral in an email? How do I get in touch with this specific target group? Why is the [space] between trans and female so important?
We are happy to help you! Send us an email, make an appointment or call us.
Let's talk soon!
Team Studio Samen